Co-Design: Toward A New Service Vision For Australia?

by Don Lenihan & Lynelle Briggs. Posted January 6, 2011


The article, co-written by Don Lenihan and the former CEO of Medicare Australia, Lynelle Briggs, begins by examining the evolution of service delivery in Canada and Australia. It goes on to consider and compare the Forum’s work on public engagement and Medicare Australia’s work on co-design and how these may be leading to a new approach to service delivery in Australia.

Download the full article